FAQs

What countries do you ship to?

For Super Light Shields only:

Shipping to US customers is FREE and will take roughly 2-5 business days once we start to ship orders in March.

 

For all products:

Shipping to US customers is still free, but shipping times will vary depending on the product and your location.

Worldwide shipping is also available for 17.67 for most countries (Less for Canada and Mexico), and will take about 6-14 business days. (Again, depending on the product and your location)

Customers outside of the US are responsible for import duties and taxes when applicable.

What's your return policy?

1 YEAR NO QUESTIONS ASKED MONEY BACK GUARANTEE

For Super Light Shields and Light Shield PRO's only:

If you would like to return your Light Shield for any reason at all, please contact me at max@lightshield.gg.

Just pay shipping and handling to return the product, and I will reimburse you for your product(s) purchase price.

 

30 DAY MONEY BACK GUARANTEE

For all other products:

If you would like to return any other products

You will be responsible for the return shipping cost

The products must be in new, or like new condition, or you may be subject to restocking fees

And you must initiate the return within 1 month of your purchase date

 

1 YEAR WARRANTY ON CRACKS AND BREAKS

For Super Light Shields and Light Shield PRO's only:

If your Super Light Shield or Light Shield PRO ever cracks or breaks within the first year of use, just email me at max@lightshield.gg, pay shipping and handling to return the product, and I will send you a brand new Light Shield for FREE!

(Redeemable once per individual Light Shield unit purchased, within 1 year of purchase date)