FAQs

What's the difference between the Super Light Shield and the Light Shield PRO?

Overall, they’re both extremely strong, durable, and have the same shape.

The difference mostly comes down to the manufacturing process, and the size of the production batch, as everything is cheaper when produced in bulk

 

The Light Shield PRO is custom made, one-by-one, using industrial SLS 3D printing technology

The Selective laser sintering (SLS) process involves:

  * Laying down a thin layer of nylon plastic dust

  * Melting and hardening a single layer of your design using a laser

  * Laying down another layer of plastic dust on top of that

  * And repeating the process until you have a completed product with fine details and solid construction

The PRO has a better texture/feel, comes in a wider variety of colors, and a higher impact resistance

But it's much more expensive to produce because of the batch size and the type of machinery involved

 

The Super Light Shield is made using a process called vacuum forming

This process involves:

  * Heating up a rectangle of ABS plastic

  * Placing it over a mold

  * And using a powerful vacuum to form the plastic over the mold

  * The excess plastic is then trimmed away, and you have one solid finished product

This method is much more affordable because it allows you to produce in medium sized batches, and uses much simpler technology

What countries do you ship to?

For Light Shield 3D's only:

Shipping to US customers is FREE and will take roughly 2-5 business days.

 

For all other products:

Shipping to US customers is still free, but shipping times will vary depending on the product and your location.

Worldwide shipping is also available for 17.67 for most countries (Less for Canada and Mexico), and will take about 6-14 business days. (Again, depending on the product and your location)

Customers outside of the US are responsible for import duties and taxes when applicable.

What's your return policy?

60 DAY MONEY BACK GUARANTEE

For Light Shield 3D's only:

If you would like to return your Light Shield for any reason at all, please contact me at max@lightshield.gg.

Just pay shipping and handling to return the product, and I will reimburse you for your product(s) purchase price.

 

60 DAY MONEY BACK GUARANTEE

For all other products:

If you would like to return any other products

You will be responsible for the return shipping cost

The products must be in new, or like new condition, or you may be subject to restocking fees

And you must initiate the return within 60 days of your purchase date

 

60 DAY WARRANTY ON CRACKS AND BREAKS

For Light Shield 3D's only:

If your Light Shield 3D ever cracks or breaks within the first 60 days of use, just email me at max@lightshield.gg, pay shipping and handling to return the product, and I will send you a brand new Light Shield for FREE!

(Redeemable once per individual Light Shield unit purchased, within 60 days of purchase date)