Unfortunately, due to software limitations we are not able to add items, remove items, or change orders in any way.
Additionally, since all of our products are individually made to order, our manufacturer begins production almost immediately after receiving your order.
So what does this mean?
If you accidentally make a mistake on your order, please send an email to firstname.lastname@example.org as soon as possible, and this is what will happen:
We will check to see if our manufacturer has begun production on your order.
If they have not begun production, we will ask them to cancel it, and will refund your entire order so you can make a new order with the correct items.
If they have begun production, there is nothing we can do as they do not allow changes in the middle of their production process.
If you're looking to avoid extra shipping fees or import duties by consolidating all of your items into one order, please do your best to make the correct order, or contact us as soon as possible after your realize you need to make a change, thank you!
In order to reduce unnecessary waste and overhead, every product available on our store is individually made to order.
Most of the stated 8-11 business days is actually spent on creating the product, while shipping only takes a few business days. This is also why you won't get tracking information until a week or more after your initial order.